Hey there, dona322.
I checked our records here and found out that this investigation has already been closed. We can perform some basic troubleshooting steps to fix this. It could be that the stored cache in the system is the reason why the spacing in the Deposit Summary is doubled.
Let's start with accessing your QuickBooks account through a private browsing window. This will help us determine if this is a browser-related issue since this mode doesn't save site data and cache files. You can press Ctrl + Shift + N for Google Chrome, Ctrl + Shift + P for Mozilla Firefox, and ⌘ + Shift + N for Safari web browser.
Once you're in, let's try to print the Deposit Summary again. If the spacing looks good, we'll have to go back to your normal browser and perform a clear cache to clean up your system. Doing this process will also enhance your browsing experience.
We can also use the other supported browsers to isolate the issue. Please check out our supported browsers below:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
- Safari 11 or newer
If the issue still persists, after doing the steps above, I recommend calling our technical supports. This, way we'll be able to pull up your account and run some tests to rectify this issue. Here's how to connect with us:
- Click the Help icon.
- Hit Contact Us.
- Enter "Double spaces in the Deposit Summary" in the description.
- Select Let's talk.
- Choose Get a callback or Start messaging.
Please check out our support hours below to ensure that we address your concerns on time:
- 6:00 AM-6:00 PM Monday-Friday
- 6:00 AM-3:00 PM Saturday
Let me know how it goes in the comment section, as I want to ensure that your Deposit Summary will be printed in single spaces.
