Candice C
QuickBooks Team

Other questions

Good Afternoon, @DarqueHelmutt.

 

Before contacting our Support Team, I suggest trying one more troubleshooting step, the QuickBooks Tool Hub. This tool can help fix common errors within QuickBooks Desktop. Here's how to download, install, and use the Tool Hub:

  1. Close QuickBooks.
  2. Download the QuickBooks Tool Hub file.
  3. Once downloaded, open the file. (QuickBooksToolHub.exe)
  4. Follow the on-screen instructions on how to install and make sure to agree to  the terms and conditions.
  5. Double-click the QuickBooks Tool Hub icon on your Windows desktop, when the install is finished.

 

Afterward, you can choose the Program Problems tab to help resolve some of the most common PDF and printing issues.

 

If you get stuck along the way, here's an article that can help: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

 

Let me know if these steps help. I want to make sure that you're able to get this resolved as soon as possible.