Thank you for your reply... but OF COURSE we've done all of the basic trouble shooting at this point.
It's our feeling that Intuit is purposely "breaking" the desktop version in order to force people onto the inferior online version. Evidently this behavior is a "known" issue to your engineering team. And yet, it's not fixed. We've started seeing the same behavior in much smaller company files in Premier... so it's no longer just an Enterprise issue.
Because of this issue, we're actively looking at alternative software providers since Intuit doesn't seem to care or want to fix the issue. This is a programmatic issue, not a data issue.
