Thank for joining us here in the Community, @Gbolaga.
The information provided by my peer above applies to all versions of the QuickBooks Desktop. You may follow the instructions given in resolving issues when using the safe mode in the program.
I'm also adding an article below about fixing issues when opening QuickBooks Desktop for reference: Learn how to fix issues when you can't open QuickBooks.
On the other hand, please provide me with some more details of the specific problem you're experiencing. I'd be happy to take a look and help get it taken care of.
I'll be around to assist you further if you have any other questions. Just visit me here. Have a lovely day!
