Good Afternoon, @SylD.
Let's get this sorted out. One of the reasons why some of your information is not showing in the print and preview section of the sales order is that you only have Screen checked instead of checking both Screen and Print within the Columns section on the selected template.
If the issue persists afterward, then I recommend to Verify and Rebuild your data. This tool helps to identify and fix the most commonly know data issues within a company file. Here's how to use the tool:
Verify Data
- Click Window, then Close All.
- Go to File then Utilities.
- Choose Verify Data. Note: If you see, "Your data has lost integrity," then continue the steps below to rebuild your data.
Rebuild Data
- Go to File.
- Hover over Utilities.
- Press Rebuild Data.
- Hit OK when prompted to backup your company file.
- Pick where you'd like to save your backup, then click OK at the bottom of the QuickBooks Desktop Backup window.
- The Rebuild Data utility will start after the backup is done.
- Select OK once you get the message saying, "Rebuild has completed."
That should do the trick!
Touch base with me after trying these steps above. I want to ensure that you're able to get back to running your business. I hope my reply finds you with a smile.
