I appreciate you getting back to us, @ctmorgan78.
Let's perform some PDF troubleshooting steps so the top margin of the packing list won't cut off when printing it.
First off, I encourage updating your Adobe Reader/Acrobat to the latest version.
If you get the same result, let's repair your Adobe installation. Here's how:
1. Close Acrobat/Reader and all open web browser windows.
2. Select the Start button at the bottom left of your screen.
3. Type Control Panel, then press Enter.
4. Select Programs and Features.
5. Select Acrobat or Adobe Reader, then Uninstall/Change.
6. In the Setup dialog box, select Next.
7. Select Repair, then Next.
8. Select Install.
9. When the process is complete, select Finish.
10. Restart your computer and log back into QuickBooks Online, then try to print the packing list again.
If the issue persists, you can uninstall and reinstall the Adobe Reader/Acrobat.
I'm adding these articles for more information:
As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.
Please let me know if you need further clarification about this, or if there's anything else I can do for you. I'll be standing by for your response. Have a great day.
