Thanks for looping in, @greens.
Have you tried performing the steps provided by my colleagues to get past the message prompt? If so and still getting the same problem, I highly recommend contacting our Customer Care Team for further assistance.
They can do a screen-sharing session to check what's causing the pop-up when importing inventory items. Here's how to reach our phone support:
- On your QuickBooks Homepage, go to the Help menu.
- Choose QuickBooks Desktop Help.
- Tap the Contact us button.
In the meantime, I recommend following the solution shared by H2TackleOutdoors to successfully import the file to QuickBooks.
Please let me know how the call goes and if there's anything else you need. I'm always here to help. Have a good night!
