You don't need to say sorry, @H2TackleOutdoors because you're on the right track, to ask any questions regarding your QuickBooks account.
I appreciate reading our article about the importing process. To get relieved of the error, let's try to import your Inventory item to the sample file in QuickBooks Desktop. This way you'd know if your company file is damaged.
Here's how to get a sample file:
- Click the File menu.
- Select Close Company.
- Hit the open a sample file drop-down arrow, then pick a file.
If you can successfully import the inventory item using the sample file, go back to your company account and Verify/Rebuild utilities from the File menu. Make sure to create a back up of your company file. For detailed steps, check out this article: Verify and Rebuild Data in QuickBooks Desktop.
After that, turned on the Unit of Measure by following the steps below: Use single and multiple units of measure for items.
Once done, re-import the transactions to check if you still get an error. However, if the error still prompts, I suggest contacting again to our Desktop support. They have tools to examine what is the main cause of the error and create an investigation if needed.
For future reference on how to adjust the total value of the products in Desktop, please browse this article: Adjust your inventory quantity or value in QuickBooks Desktop.
Let know how it goes by clicking the Reply button below. I'm always here to help. Take good care!
