Hello lancpay,
I'd like to verify, are you unable to change workforce admin to invite employees? If so, this is a reported case and our engineers are still investigating the case. Rest assured we will let you know whenever an update is available.
If not, I suggest contacting our Customer Care Support so we can check and investigate further. You can follow these steps to reach them.
- Go to (?) Help. Then, Contact Us.
- Enter your question in the What can we help you with? field. Then, Let's talk.
- Select Get a callback.
We're open Monday-Friday 6:00 AM-5:30 PM and Saturday 6:00 AM-2:30 PM, Pacific Time.
You can read more about QuickBooks Workforce in this article.
Please get back to me if you have other concerns about QuickBooks. I'd be around for you. Have a nice day.
