Thanks for jumping in @Catherine_B. What specific steps did you follow? I tried my scenario 2 again, first checking that the service item I select has been set up to point to the correct COGS account in the Expense Account field (and of course the correct income account). [Notes: 1. The service item was created using Item/New and selecting Service, then clicking to open up the Purchase and Sales information to enter the expense and income accounts. 2. I have other items, i.e. non service items, that also appear in COGS if entered into the invoice after first creating a bill from a vendor, but no entry in COGS if I simply enter them in the invoice without the prior bill being created.]
I created the invoice and the transaction shows up in the correct income account but still nothing in COGS.
What do you mean by "if you applied the billable time to a transaction."? Is that something else apart from what I'm doing?
In Preferences/Time and Billing, I have all 3 Invoicing Options selected. My desktop version is Premier 2019.
