Let's make a bank deposit to transfer them to the correct bank account, Kim.
When journal entries were created, the posting account selected must have been an income account. That's the reason why there are still showing up in the A/R report. Let's make a bank deposit to post them to the correct bank account. Here's how:
- Click on the Plus icon.
- Select Bank deposit.
- Select the bank account.
- In the Select the payment included in this deposit section, select the transactions from 2017.
- Click on Save and close.
If you can't find the transactions from the Bank deposit screen, let's undo the journal entries created. Open each journal entry, and delete it. Then, manually receive the payments from these invoices by opening each of them and clicking on the Receive payment link.
Run the A/R report again. Let us know if there's anything else that you need about transferring these zeroed out transactions.
