Hello, @mbf1.
I appreciate you for sharing your experience with these phone fraudsters. This information will set as an early warning for other QuickBooks users.
To avoid these scam phone calls, we highly recommend using the Contact Support options inside the QuickBooks software. You have three ways to contact us:
- Ask the Community
- Please avoid including any private information such as personal/business phone numbers, personal/business email addresses or company name when posting here in the Community.
- Message an Agent
- Talk to a Specialist
Meanwhile, I'd strongly suggest contacting our Customer Care Team so a formal complaint would be filed against those people who keep on calling you.
Here’s how:
- Go to Help.
- Choose QuickBooks Desktop Help.
- Click on the Contact us link.
- Choose Search for something else.
- Type in a keyword about your concern.
- Hit Submit.
- Click on the Start a Message button.
Lastly, I have these articles for further insights:
Keep us posted if you have other questions. I'm always here to help.
