I upgraded from Desktop 2016 for Mac to 2020 for Mac. We have 2 computers we use to access Quickbooks so we use Quickbooks server.
Since upgrading, several times I will open the company file and have all my work from that day gone. Friday I wrote 23 checks. Right before the end of the day, I opened the company file to tweak a deposit and all the checks were GONE. By that time, I had already mailed them, so i had to do my best to remember them and re enter them. I'm sure I missed a few. This is NOT a good way to do business. Today I found out that we paid a big bill twice because the first check disappeared and we thought it hadn't been paid. Now that account is overdrawn.
I thought it had to do with opening the company file on the second mac using the QB server, but today I opened the file to find that all the checks (about 10) I entered yesterday are back in the "to be printed" status. No one has opened the file since I printed the checks last night. Luckily they are still sitting on my desk so I can manually enter the check numbers.
This is so frustrating because I can't rely on the account balances to be accurate if checks keep going missing and it's costing us money. QB 2016 worked like a dream but of course, I was forced to upgrade with the new iOS.
