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Thanks for coming back to us for clarification, @sparsell.
AngelynT provided the steps to modify an email template. Instead of choosing the Edit button, create your own customize letter by clicking Add Template.
Here’s a screenshot for visual reference:
You also have the option to set up a separate form for each transaction and use it as default when emailing through QuickBooks. Follow these steps:
- From the Send Forms Company Preferences, click the Email Templates drop-down and select a transaction type.
- Tap the Add Template button to open another window.
- Enter a Template Name and mark it as your default.
- Update the email body or letter.
- Once done, hit Save.
I recommend checking out the article provided by my colleague for the details.
Please let me know if you're referring to something else. You can leave a comment below with additional information, and we'll take it from there. Have a good one!