TEgolf
Level 1

QuickBooks POS - Invalid Input Error

Hi there,

I've been dealing with this issue for a couple years now, but am tired of the workarounds.

From the sales receipt screen, in the "Enter Item" box where I would normally key in a code for a sale (as in I'd punch in 5, which would be a large drink), it says "Invalid Input". This has been a problem for the last several years (it happened literally overnight July 2017) and I was hoping there is a fix.

Our workaround is to find each item in the item list, but that tends to take more time, especially when entering multiple items.

Lastly, I can change the date on the computer to a time well before the issue started happening and the problem goes away. For a multitude of reasons, I can't just change the date on the computer.

Is there a fix? I've searched and can't find anyone with a similar problem.