JenoP
Moderator

Other questions

I can see that both of your recent questions about opening your company is already posted in thread, G Dawson.

 

I would also recommend contacting our phone support for QuickBooks for Mac. They'll take a closer look at this to check why you're always routed to the login screen when restoring your backup file. Here's how to get our contact details:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact.
  2. Select QuickBooks Mac Desktop.
  3. Click Company File.
  4. Scroll-down a little bit and click Get Phone Number

Visit us again in the Community if you have other questions.