Thanks for looping in, @IraGal.
Have you tried the troubleshooting solutions shared by my colleagues to print the report? If so, and continue to get the same result, I highly recommend giving our Customer Care Team a call for assistance in creating a ticket.
They have tools capable of pulling up your account in a secure environment, which we are unable to do so here in the Community for security reasons. This will also provide engineers the data needed to look for the root cause, so they can apply a permanent fix to the printing issue.
Please follow these steps to contact support:
- Sign in to your QuickBooks Online company.
- Click Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
Check out the article Print a payroll report for reference.
Let me know how this goes and if you have additional questions. I’m more than happy to help. Have a good one!
