Hi TenTwoProperties,
I appreciate you giving us the detailed information about your experience when using QuickBooks Online (QBO) on iPad.
Since I want to get this resolved, I highly recommend contacting our QuickBooks Technical Support Team for further investigation. From there, any compiled information from you will be escalated to our engineers to implement a permanent fix.
Here are the steps to reach them:
- From the Hamburger icon menu, choose Help & Feedback.
- Select Help & Support.
- On the What can we help you with? page, choose a topic.
- Scroll down to the bottom and click on Get Phone Number.
Please let me know if you have any other concerns. I'm always around to help. Wishing you a good one.
