Anonymous
Not applicable

Other questions

Thanks for the follow-up, @JFrost.

 

Since there are no duplicates on your inactive items, I'd suggest reaching out to our Desktop Support so they can investigate why you're getting this specific error. They have tools that can check this further and other troubleshooting steps that'll resolve the issue.

 

You can always get back to me if you have additional questions. I'll be here to help.