No they do not in an reasonable time frame, if at all.
Bugs obviously should get immediate attention. Just reported one more, where as when you send out batch emails for over due invoices out of the income tracker, creates out of nowhere an html line like a QB tracker.
<img src="https://qbdtemailnotifications.api.intuit.com/v1/tracking/notification/a67a461d7b224de6acdfcf0b341e3..." width="1" height="1" />
Answer of the service person - no solution, its a bug and you can report it to our team, so that they can fix it in the 2020 release. Hahaha. Not going to happen, even if I would do it.
And then there are basic features that should be there at the first place, not a bug, but in this same example, it should let US choose which template to use or make it edible. Not only does it make sense to have, it may also give us a way to fix their bug.
