I would also post the same thing here if I were in your position, ImagoVisual.
I can assure you that our engineers are fixing the issue on the templates display when used in progress invoicing. In the meantime, you can disable the said feature until we fix this. This will be our workaround while waiting for the updates.
Once a permanent fix is available, either I or my colleagues will give an update on this thread.
I would also recommend contacting our phone or chat team, so they can add your contact details to the notification list. This way, you’ll immediately be updated when the fix will be rolled out.
Here's how to reach out to them:
- Click the ? Help icon then, Contact us.
- In the description field, enter custom forms not working as your keyword.
- Then, click Let's talk.
- Select Start messaging.
- Enter your First name, Last name, Email address, and Phone.
- Then, Send message.
Thank you for your patience while we're working on this issue.
