SophiaAnnL
Moderator

Other questions

As an employee myself, I totally get how yours feel right now, jp24.

 

Just yesterday, we started receiving similar reports about customers not seeing the list of employees to be invited to access QuickBooks Workforce.

 

Let me reassure you that we are doing our best to get to the root cause of this issue. To help us monitor the number of affected users, I'd encourage you to get in touch with us. We will add your company details to our notification list so you'll get a reminder once a resolution is available.

 

Here's a link for the steps to get connected with one of our phone agents: Contact the QuickBooks Desktop Customer Support Team.

 

Your patience as well as your employees' is much appreciated today. I'll be around if you still need me.