Ryan_M
Moderator

Other questions

Hi @savannahlarkins,

 

I understand how frustrating it is when one of the features you always use isn't working as expected. Rest assured, our back end team is working to get this resolved as soon as possible.

 

This issue has an open investigation assigned to it. I'd suggest contacting our live support for assistance if you haven't already. This way you'll be added to the list of our affected users. You'll receive emails whenever there's an update available. You can provide INV-28978 for an easy reference.

 

Here's how:

  1. Log in to your QuickBooks Online company.
  2. Click the Help button.
  3. Click Contact us.

To avoid this kind of issue from happening, we advise to create invoices separately at this time. 

 

Leave a comment below if you have any other questions.