We can perform a few troubleshooting steps to other devices, Kkdistler.
The app's cache can sometimes cause the app not to function well. Let's reset the app data to clear its cache. Click Help and then choose Reset App Data. Let's access your reports afterwards.
If you get the same thing, we can uninstall and reinstall the app. Please refer to this article where you can install the app: How to download the QuickBooks Online mobile app.
Let me know if you have further concerns. I'm here to help.
