Hi @MAINADMIN,
I personally want to address your concern and help you get rid of the error message you've encountered when accessing your company file. What I can do is to send an email requesting for your callback.
This way, you'll be routed to the right support so someone can personally review your account and help you further in getting rid of the error message when accessing your company file.
In addition, with the tools they have, you can investigate this issue further to narrow down and pinpoint the correct resolutions to resolve this issue.
Please let me know in the comment section down below if you have any other concerns. It'll be always my pleasure to lend a helping hand.
