dianna23
Level 1

Quickbooks Enterprise closing when trying to send invoice

Hello everyone! I'm pulling my hair out here trying to get this resolved. 

 

Last week during billing, I tried to send an invoice and every time I would try, Quickbooks would close. I rebooted the computer thinking that would fix it. It didn't, I got our IT team involved, I'm not sure what all they tried but after multiple attempts, they uninstalled and re-installed Quickbooks. That worked and after a day and a half of going off-course, I was able to start sending invoices again. Thinking everything was ok, until today it happened again. Nothing changed, I haven't updated anything. The last time I sent invoices was Friday and everything was fine. Then today, the same thing happened. I'm at a loss as to the cause but I can't keep having IT uninstall and reinstall the software and throwing me even further and further behind every few days.

 

If anyone can offer a solution or even moral support, I would greatly appreciate it.

 

Thanks in advance!