RoseJillB
QuickBooks Team

Other questions

Your experience is important to us, and we appreciate you sharing it, @AB0116. Since you have already performed the troubleshooting steps outlined above and the issue persists, I recommend connecting with our live support team for further assistance.

 

As the Community is a public forum, working with the team allows them to securely investigate why QuickBooks Checking unexpectedly disappeared when logging into your QuickBooks mobile app, while ensuring your privacy remains protected throughout the process.

 

For steps on how to contact support, please refer to the information shared by my colleague, MariaSoledadG.

 

In the meantime, you can access your QuickBooks Checking account by logging in through your mobile web browser.

 

If there’s anything else we can help you with managing QuickBooks account, please feel free to let us know. The Community is always here to assist.