Thanks for trying the suggested steps my colleague mentioned, @Yo_Be_Low2.
Since you're still seeing the message, I recommend using a different browser or using our QuickBooks Online app.
If the issue persists, I recommend contacting our Technical Support Team. This way, one of our agents can review your account in a secure environment and investigate this matter further.
To connect with our team directly:
- Sign in to QuickBooks Online.
- Select Help. This opens the Help page.
- Choose how to connect with support:
- Assistant tab: Enter Talk to an expert to get options for expert help.
- Search tab: Click on Contact Us to connect to an expert for help.
Please let me know if there is anything else I can assist you with. I'm always happy to help. Take care!
