Susan607
Level 5

Other questions

Hi Mitch - I've done that in using current set up.  Still doesn't work.  The apply credits check box still isn't working under this sequence. See below.

Screenshot 2025-11-03 at 1.11.08 PM.png

Screenshot 2025-11-03 at 1.11.35 PM.png

I choose auto apply:

 

Screenshot 2025-11-03 at 1.11.55 PM.png

I fill in first amount of credit:

 

Screenshot 2025-11-03 at 1.12.20 PM.png

I fill in second amount for balance on second invoice and then hit Save:

Screenshot 2025-11-03 at 1.12.38 PM.png

And ..... Credit is not applied and same old payment window shows up:

Screenshot 2025-11-03 at 1.13.12 PM.png

I still can't get credit eliminated and paid invoices off statement or payment screen.