Thanks for following up with the Community, Cat66. I'm happy to hear BonJulius_G was able to help with getting your transactions cleared up.
As for your other company, when a customer pays for an open invoice, you'll need to enter the payment in QuickBooks. Recording invoices is part of the Accounts Receivable workflow.
Here's how to enter a payment from a customer:
- From your QuickBooks Home page, or the Customers menu, click Receive Payment.
- Use the Received From drop-down list and choose a customer's name.
- Enter an Amount received.
- Confirm your payment date is correct, then pick a Payment method.
- Choose an invoice or multiple invoices you'd like to pay.
- Enter any other necessary information. To add a discount or credit, hit Discounts and Credits.
- Select Save & Close.
By default, payments are deposited to an account named Undeposited Funds. If you process invoice payments through QuickBooks Payments, QuickBooks takes care of everything for you. You don't need to combine payments or move them to an account.
You can learn more about this process by reviewing our Undeposited Funds article.
I've also included a detailed resource about the Accounts Receivable workflow which may come in handy moving forward: Get started with customer transaction workflows
If there's any additional questions, I'm just a post away. Have a wonderful Friday!
