MsNorthPND1881
QuickBooks Team

Other questions

I completely understand how crucial it is for businesses like yours to have accurate tax information, Scott235. To ensure you get the most accurate and timely assistance, I can connect you with our Live Support Team.

They are equipped to provide detailed updates on this issue and review your previous case. Here’s how to contact them:
 
  1. Click on the Help icon.
  2. Select Search and choose a topic of your interest.
  3. Tap Contact Us.
  4. Enter your issue in the "What can we help you with?" field and hit Continue.
  5. Choose your preferred contact method (Get a chat, Schedule appointment, or Get a call).
 
To learn about their available hours, please visit this article: Get help with QuickBooks products and services.
 
Feel free to leave a comment below if you have any other QuickBooks-related questions.