I appreciate you sharing the detailed information about this reconciliation issue, Jennifer.
Given that you've already taken several steps to troubleshoot the issue and the problem still persists, I recommend reaching out to our Live Support team. They can perform a deeper investigation into why the "last statement ending date" is displaying incorrectly, even though your reconciliations up to 5/31/25 are complete and your bank transactions appear ready to reconcile.
Our support team will walk you through personalized solutions to ensure any technical or data-related issues are promptly identified and resolved to get you back on track with your reconciliations.
Here's how to connect with them:
- Inside QuickBooks Online, navigate to the Help menu.
- Select the Search option and type "contact support".
- Choose the Contact Us tab at the bottom.
- Enter the question, keyword, or topic you need help with.
- Follow the prompts, then choose a away to connect with us.
I'll keep this thread open for future updates and communications.
