Thanks for getting involved with this thread, tzshaner.
If you're using Windows 10, Microsoft will no longer provide security updates or support for PCs running Windows 10 after October 14, 2025. For this reason, it isn't recommended to use QuickBooks 2004 on Windows 10. The installation of QuickBooks isn't blocked currently, but it's highly recommended that you use a supported version of Windows to confirm your data's secure.
Microsoft currently supports to following operating systems which are compatible with QuickBooks 2024:
- Windows 11, 64-bit, natively installed
- Windows Server 2022, Standard and Essentials
- Windows Server 2019, Standard and Essentials
- Windows Server 2016, Standard and Essentials
Linux and Windows 10 S Mode aren't supported. QuickBooks requires that you use Windows natively and not through an emulator or virtual environment.
You can learn more about your product's system requirements by reviewing our System requirements for QuickBooks Desktop 2024 article.
If you meet all requirements, but are still encountering the message, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
I'll be here to help if there's any additional questions. Have a great Monday!
