I understand how challenging it can be to manually take and upload screenshots when a built-in tool is supposed to streamline the process, MK. Let's ensure you get the help you need to resolve this issue.
I would recommend contacting our Live support team. They have the necessary tools to dig deeper into this and can provide insight into why the feedback tool feature isn't functioning properly on your end.
Here's how to connect them:
- Head over to the Help section and select Search.
- Click on Contact Us.
- Enter a keyword related to your concern and press Continue.
- Pick the option that works best for you to connect with our team.
For now, I know it's time-consuming to handle this manually, but we truly appreciate your patience in doing so as a workaround.
Please let us know if you have any further concerns, and we're always ready to assist.
