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Level 2

Moving Data from QuickBooks Online to QuickBooks Desktop – Error 1009

Hello everyone, I'm trying to move a company data file from QuickBooks Online to QuickBooks Desktop using the steps outlined in this official Intuit guide: Move data from QuickBooks Online to QuickBooks Desktop Product: Intuit QuickBooks Enterprise Solutions 24.0 Release R13P (64-bit) Despite following the instructions carefully, I consistently encounter the following error during the migration process: Error 1009 – Internal Error: Unknown Exception Steps I've Already Taken: ○ Restarted machines ○ Installed QuickBooks on a machine with no previous installation ○ Forced an update to the latest version ○ Tried re-exporting the QuickBooks Online data with a new data request What I’ve Observed: ○ The error consistently appears around 94% of the way through the process using the QuickBooks Desktop Migration Tool. ○ After the error occurs, the newly created company file appears blank. ○ If I close QuickBooks Desktop and relaunch the company file, it does contain data from the QBXML file. However, after performing some basic checks, I’ve noticed discrepancies in the data being presented.