Good morning, @RWRobbins.
It's great to see you back in the Community!
Let's try using the QuickBooks Tool Hub to help resolve this issue. Use this guide below to download, install, and use the Tool Hub:
Fix common problems and errors with the QuickBooks Desktop Tool Hub
The hub is a launchpad for the tools you'll use to fix your issue. Each tab has a set of tools to help with different types of problems.
In the end, if the issue persists, I recommend contacting our Customer Support Team so they can escalate the issue further for you. Here's how:
- Go to the Help menu.
- Press the QuickBooks Desktop Help option.
- Tap the Contact Us button.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get a callback.
Please keep us updated on how it goes. We want to ensure that you get this handled as soon as possible. Have a great day!
