Hi there, @vancanopera.
Thanks for taking the time to follow along with the thread and sharing your concerns.
In short, no, you do not have to pay for a subscription plan to use QuickBooks Premier Nonprofit Edition 2021, as it was a perpetual license version that was purchased as a one-time cost.
However, all new QuickBooks Desktop software requires a subscription-based "Care Plan" to receive updates, support, and ongoing services. It is important to note that QuickBooks Desktop 2021 is a discontinued version.
To clarify, have you tried the troubleshooting steps listed above to resolve the loop issue? If not, I recommend trying those. If you find you're still stuck, you'll need to contact our Support Team directly. This way, one of our agents can review your account and investigate this matter further.
You can use the link below to connect with our team:
Please let me know if you have any additional questions or concerns. I'm happy to help!
