Good afternoon Gary,
Thanks for chiming in on the thread. I truly understand your frustration. Here's how you can connect with us so we can investigate or even possibly escalate this issue, since we are unable to go over account details in this forum.
- Open your QBDT account.
- Go to Help, then select QuickBooks Desktop Help/Contact Us.
- Enter a question, keyword, or topic you need help with.
- Select Contact Us to be connected to an expert for help.
You could also call 1-800-INTUIT as well to speak to an agent if you prefer this way.
Please keep me updated, and if you were able to get through! See you soon.
