Thanks for getting back with the Community, lori11364.
If QuickBooks is crashing and displaying an error code while you're using your books, it may be caused by issues with the computer itself, or by how QuickBooks interacts with your system.
Since you've already confirmed QuickBooks is up-to-date with its latest release, I'd recommend continuing to get in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
They can be reached while using QuickBooks.
Here's how:
- In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
- Enter a question, keyword, or topic you need help with.
- Select Contact Us.
Be sure to review their support hours so you'll know when agents are available.
I've also included a detailed resource about QuickBooks crashing which may
come in handy moving forward: QuickBooks closes unexpectedly (crashes with or without an error)
I'll be here to help if there's any questions. Have a wonderful Friday!
