Thanks for the reply - the "asleep at the wheel" engineer has caused our company to lose 3 days and counting of actual work. This issue is costing our company money and time.
I do not see any attachments open when I try to complete a function. Is that something I should be seeing? The program just freezes up for a minimum of 3 to 4 minutes each time I am able to complete a function (i.e. create a sales order, create an invoice, run a basic report, etc.)
After talking to the QB tech support - they explained that there would be an update on Tuesday. Do you happen to know if that is still happening?
I am not comfortable with renaming the attachment file - and I'm 100% not comfortable with not having the attachments no longer tied to the specific transactions - that's sort of the whole point of attaching documents to transactions. (I'm not trying to be rude)
We have restarted all computers, restarted the server, ran the file doctor, etc. This was all while I was on a call with a QB tech - and afterwards the tech said that everything on our side was set up as it should be.
Thanks again for the reply - I appreciate the input. I just really wish QB would fix the issue so we can get back to work as usual.
Jason
