Other questions

Thanks for joining the conversation, Matt. I really appreciate you taking the time to try all the suggested steps—especially a full uninstall and reinstall. That takes effort, and we’re here to make sure you’re not tackling this alone.

Since you've verified that your subscription is active and the issue remains unresolved after troubleshooting, I recommend contacting our Live QuickBooks Desktop Support team. With their specialized tools and expertise, they can help identify the root cause of the pop-up error about the expired subscription and guide you toward a solution.

Here's how:

1. Open your QuickBooks.
2. Proceed to the Help menu, then select QuickBooks Help.
3. Choose to Contact Us.
4. Enter a brief description of your concern, then Continue.
5. Use your Intuit account to sign in and select Continue.
6. Choose Continue with my account.
7. Enter the single-use code sent through email.
8. Either choose to chat with us or Have us call you.

For added convenience, please observe their support hours and choose an optimal time to connect with the expert you need.

I’ll be keeping an eye on this thread to make sure you're not left hanging. If you have any updates or still need help with those pop-up errors or your subscription, just drop a comment below—we’re here to help however we can.