ZackE
Moderator

Other questions

Thanks for joining this thread, jelizondo.

 

If you've already performed the troubleshooting steps in RhoiceW's post, but you're still encountering a script error, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while using QuickBooks.

 

Here's how:
 

  1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
  2. Enter a question, keyword, or topic you need help with.
  3. Select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

If there's any questions, I'm just a post away. Have an wonderful Thursday!