Hi there, Pjvet. When transferring data from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO), it's common for some payroll items, such as deductions and liabilities to not be completely migrated. This is due to the differences in how the two platforms handle payroll data and their respective limitations.
Since some payroll items can be resolved by updating payroll settings, please ensure that you properly configure any that are still unresolved, including healthcare and transit card deductions in your QBO account. After making these changes, I recommend contacting our Live Payroll Support team for help with any further adjustments you may need.
Here's how:
- Navigate to the ? Help panel.
- Click on the Search tab and enter your concern.
- Select Contact Us.
- Choose either Chat or a Callback to connect with a payroll expert.
Please check out our support hours to ensure that we address your concerns on time.
You may want to run payroll reports in QBO, as this can provide valuable insights into your business, including details about payroll taxes and employee information.
If you have further concerns or need assistance with, feel free to reply back. We're here to help you every step of the way!
