Efforts are currently underway to implement some features from the old Shipping Manager into the new Shipping Manager experience, HelloRose.
For assistance in navigating and configuring shipping-related settings, particularly the Mark-Up settings in QuickBooks Desktop (QBDT), please contact our Live Support team for the best help.
Here's how to contact our Live Support team:
1. Log in to your QuickBooks account.
2. Navigate to the Help menu and select QuickBooks Desktop Help or Contact Us.
3. Enter your question, keyword, or topic that you need assistance with.
4. If you can't find the answers you're looking for, select Contact Us to connect with an expert for further assistance. Note: You must perform a search for an article before the Contact Us option will appear.
You can also visit the Intuit QuickBooks Shipping Manager website to get answers to frequently asked questions about it.
If you have other concerns aside from those related to using the shipping manager, feel free to return to the Community for further assistance.
