Today June 12 I received a message from QB saying they fixed an issue with the new shipping manager so UPS would work. I tested it and its so stripped down that we can't tell if ShipEngine is adding a fee to use it. I have my UPS account set up and for a 16x13x9 box @ 13 lbs to ship in my state it priced out at over $37 including insurance. There was a $8.50 "fee" added. No settings to look it up. WTF is that?
I logged in our UPS account and we processed the same shipment and it was more that $10 less. We can't be paying almost 40% more to use something that is marketing by Intuit as a benefit to Enterprise Subscriptions. My guess its how QB got ShipEngine to work with them. Commission. At more that $7000 a year to use this broken down program that never gets fixes, this needs to be fixed.
