ZackE
Moderator

Other questions

Thanks for joining the Community and getting involved with this thread, Jogger5520.

 

If you've already performed our recommended troubleshooting in this thread, but are still encountering issues with reports, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while you're signed in.

 

Here's how:
 

  1. In the top menu bar, go to Help, then QuickBooks Desktop Help/Contact Us.
  2. Enter a question, keyword, or topic you need help with.
  3. Search for an article to display your contact option.
  4. Select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

As for what's new in Release 15, you can review our New features in QuickBooks article for detailed information.

 

Please feel welcome to send a reply if there's any additional questions. Have a wonderful Friday!