j528868
Level 2

Other questions

It won't do any good.  I contact support as I STILL can;t get the new ship manager to work, I get "it's a known issue that we're working on and we'll contact you when fixed".  This is the same response for any issue I have encountered with QB for the past decade.  

 

The new shipping manager still gives me "ACCESS DENIED" when trying to add UPS.  I am still able to use the old one - for now. So instead of continually calling support to get the same answer, I am posting here.  Hopefully someone comes up with a solution soon.  $1500 / mo for software that doesn't work, is untested, or no answer to be found is insane.