I can imagine how you're feeling about the changes made to your business communications, Emmitt and glskunks.
Your comment is not helpful at all - this is typical for QBO online reps. And I don't believe you have any clue as to how I'm feeling about this. QBO has disrupted our work flow, created MORE work for us, it has contacted customers without our approval or knowledge (even a customer that we are not in contact with because of legal action), it has decided that AI knows better than I on how I should speak to my customers, and it has absolutely infuriated our staff.
The link you provided for customizing invoices is not accurate. It suggests things that are not relevant to my issue and the suggestions not even available as an option. Again, this is typical for QBO. I don't need help creating invoices or taking payments. I've been doing that for over six years. It's not worth wasting my time even looking at the other link.
WE HAVE TO CHANGE BACK TO OUR DEFAULTS EVERY FREAKING TIME WE SEND AN INVOICE!!! FIX IT ALREADY!!!
And as far as feedback goes, I submit feedback several times a day. It only fuels my frustration.
