We suggest following the troubleshooting steps provided by my colleague above first as a workaround to help you resolve your query, selliott.
If the issue persists, we recommend contacting our Customer Phone Support team for assistance. They can direct your problem to the right department if it's more serious or requires advanced support.
Here is how you can contact:
- Go to Help and choose the Search tab.
- In the search field, type in contact support.
- Click the Contact Us button.
- Select between the methods to connect with our support.
- Follow the on-screen steps based on your choice.
You can also use this article to learn how to repair and fix data damage in QuickBooks, which will help you identify potential data issues.
We'll be around if you have further concerns or questions about any QuickBooks-related concerns, and we will be right here to offer assistance.
