JorgetteG
QuickBooks Team

Other questions

We appreciate your effort in following the steps provided, @Just Jesse.

 

Given the ongoing issue, we recommend contacting our live support team  for a deeper investigation into any underlying problems. They have the necessary resources to identify and resolve any known issues affecting your ability to access your QuickBooks Application.  Please follow the instructions given by my colleague above to contact our live support.

 

Alternatively, you can access your QBO account via a web browser  on your mobile device or computer. This method offers full functionality and continuous access to your financial tools.

 

We appreciate your patience and cooperation. Please let us know if you need assistance navigating your account via a web browser or anything else. We are here to help.